Privacy Policy

At Econowise Sunrooms and Patio Covers (“Econowise,” “we,” “us,” or “our”), we are committed to protecting the privacy, confidentiality, and security of the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, https://www.econowisesunrooms.ca/ (the “Site”), submit lead forms, request estimates, or interact with us digitally.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:

• Information You Provide Voluntarily: When you fill out a form to request a free quote, register for home show specials, or contact us, we collect details such as your name, email address, phone number, residential address/city, and any specific details you provide regarding your patio cover or sunroom project.

• Automated Data Collection (Cookies & Analytics): When you browse our Site, we automatically collect certain technical information via Google Analytics and cookies. This may include your IP address, browser type, device type, geographic location, pages viewed, and the duration of your visit. This data helps us improve user experience and optimize our marketing.

2. How We Use Your Information

We use the personal information we collect for legitimate business purposes, including:

• Processing your requests for on-site consultations and free estimates.

• Communicating with you regarding your inquiries, appointments, or project updates.

• Verifying your location to ensure your property falls within our active Lower Mainland and Fraser Valley service areas.

• Sending you exclusive promotions, home show updates, or educational articles from our blog (you can opt out at any time).

• Improving our website functionality, customer service, and targeted regional advertising.

3. Consent

By submitting your information through our digital contact forms, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

• Withdrawing Consent: You may withdraw your consent for us to contact you for marketing purposes at any time by clicking the “unsubscribe” link in our emails or by contacting our Privacy Officer directly.

4. Disclosure of Your Information

We value your trust and do not sell, rent, or trade your personal information to third parties. We may share your information only under the following strict circumstances:

• Third-Party Service Providers: We may share data with trusted digital marketing agencies, hosting providers, or software vendors who assist us in operating our website and processing customer requests. These providers are bound by strict confidentiality agreements.

• Legal Compliance: We may disclose your information if required to do so by Canadian federal or provincial law, or in response to valid legal requests by public authorities.

5. Data Security

We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as required under our product workmanship warranties.

7. Your Privacy Rights

Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any inaccurate or incomplete personal data.

• Inquire about how your information has been used or to whom it has been disclosed.

To exercise any of these rights, please submit a written request to our Privacy Officer using the contact details provided below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Any updates will be posted directly on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.